INSIDE RECLAIMLEAD

See what your team sees.

The conversation, the caller’s request, and your next step. Together in one workspace.

ReclaimLeadNorthline Heating

Leads

Captured lead

Alex Morgan

Furnace stopped overnight. Callback requested in Burnaby.

Next step: Call customer back this morning

+1 (604) 555-0142 Incoming call Oct 26, 2026, 8:12 a.m.

QualifiedNeeds attention

SMS conversation

4 recorded

RecoverdeliveredOct 26, 2026, 8:12 a.m.
Hi, this is Northline Heating. Sorry we missed your call. What can we help you with? Reply STOP to opt out.
CustomerreceivedOct 26, 2026, 8:13 a.m.
Our furnace stopped overnight. We’re in Burnaby. Could someone call me this morning?
RecoverdeliveredOct 26, 2026, 8:13 a.m.
Thanks. I’ll pass that to the team. Is this the best number for your callback?
CustomerreceivedOct 26, 2026, 8:14 a.m.
Yes, this number is best. My name is Alex Morgan. Thank you.

YOUR PHONE CONNECTION

Keep your number. Choose how it connects.

Forward unanswered calls where your carrier supports it, choose a new number, or transfer an eligible one. Explore the setup options below.

ReclaimLeadPhone setupNorthline Heating

1. Choose your call path

Forward after hoursKeep your business number and carrier. Forward calls here when your team is unavailable. No separate number to ring your team is needed.Get a new business numberPublish a local or toll-free number that rings your team first. ReclaimLead captures eligible unanswered calls.Move your business numberKeep your published number and transfer it to Twilio. Ring a separate destination for your team.

Call limits and backup

Phone routing is limited to 20 new calls per hour per business.

Forwarding needs a dedicated destination number and carrier setup. Number availability, transfer eligibility, and timing vary.

OPTIONAL GOOGLE CONTACTS

Put a name to the number.

Connect Google Contacts with read-only access, then choose Sync now to import saved names, email addresses and usable phone numbers. Google Contacts is in testing and requires an approved test account until Google verification is complete.

Imports match contacts by phone number. They do not change your Google contacts, run automatically or give permission to send texts. Disconnect removes the stored Google credentials; imported contacts stay in your business address book until removed separately.

OPTIONAL CALENDAR CONNECTIONS

Give the next step a time.

Connect Google Calendar or Calendly. Your team prepares an available time and shares a private link. The customer confirms the appointment.

Calendar booking requires setup and activation. The text conversation does not book on its own. Later provider-side changes are not automatically synced back.

Google Calendar

Northline Heating

Prepare a time for a customer

Choose a qualified lead from active recovery. Demo leads and suppressed contacts cannot receive booking offers. This creates a link for you to share; it does not send a message.

CustomerAvailable time

PUT IT TO WORK FOR YOUR BUSINESS

Your next missed call could be a conversation.

Set up your business, test the phone connection, then start your 14 live days.

Start your 14-day trial